Every article tagged “Tutorial”.
Parcels get stacked, thrown and rained on. A few cheap habits — the right box, one layer of protection, one piece of tape — prevent the damage claims that quietly eat your margin.
The Tokoo Team·
A step-by-step guide to building a small-business website in Malaysia — choosing a domain and platform, the pages you actually need, making it mobile-first, and getting found on Google.
The Tokoo Team·
Every order ends with the same question: how does it actually reach the buyer? Here's how couriers, self-pickup and on-demand delivery like Lalamove compare on cost, speed and effort — and how to set each one up so checkout quotes the right price.
The Tokoo Team·
A hands-on walkthrough to go from sign-up to your first live product on Tokoo — store details, adding a product, payments, WhatsApp, and publishing your store.
The Tokoo Team·
Not a dashboard review — a walk through your own store the way a buyer sees it. Ten minutes a week catches the broken link, the wrong price and the sold-out bestseller before a customer does.
The Tokoo Team·
A one-page returns policy prevents the argument you don't want to have over WhatsApp at 11pm. Here's what to put in it, how to handle the three awkward cases, and why “no refunds” costs more than it saves.
The Tokoo Team·
Most descriptions describe the product. The ones that sell describe the buyer's hesitation — size, fit, delivery, whether it will last — and answer it before the question turns into a closed tab.
The Tokoo Team·
Most small Malaysian stores photograph products on a cluttered table under a ceiling light, then wonder why nobody trusts the listing. Here's a repeatable setup you can build this afternoon for under RM50.
The Tokoo Team·
“Be friendly and professional” is not a voice — it's what everyone writes when they don't want to decide. A useful voice guide is three sentences and a list of words you refuse to use.
The Tokoo Team·
Couriers misplace parcels. What decides whether a late order becomes a bad review is how fast you tell the buyer — and whether you give them a next step instead of an apology.
The Tokoo Team·
Not hype, just the everyday jobs where AI actually saves a small seller time: cleaner product photos, faster product descriptions, translating listings, and handling routine customer questions.
The Tokoo Team·